Cococio Shipping Policy

Thank you for shopping with Cococio! Please read our shipping information before placing your order.

1. Order Processing
Processing Time: Orders are packed and shipped within 1–3 business days after payment (excluding holidays).
Confirmation: You’ll receive a shipping email with a tracking number.
Note: Processing may be slightly longer during peak seasons or extreme weather.
2. Shipping Methods & Delivery Times
Region Estimated Delivery
North America 5–10 business days
Europe 7–12 business days
Asia Pacific 3–7 business days
Other Regions 10–15 business days

Times are estimates and may vary due to customs, flights, or local couriers.

3. Duties & Taxes
International orders may be subject to import duties, VAT, or customs fees.
These charges are the responsibility of the recipient. Cococio cannot predict amounts.
4. Delays & Force Majeure
Global events (pandemics, extreme weather, or force majeure) may cause delays.
Tracking updates may be slower; delivery may take longer than estimated.
We monitor shipments and coordinate with carriers to ensure safe delivery.
5. Tracking & Inquiries
Pre-Shipment: Contact us with order questions.
Post-Shipment: Track your package using the tracking number. For issues (lost packages, no updates), email us promptly.

Contact: customer@cococio.com

Thank you for your patience and support—happy shopping!