Contact Us

As the core apparel brand carefully built by Wenshui Meifang E-commerce Co., Ltd., Cococio has been dedicated to providing female consumers with pink dresses, blue dresses, and red dresses that combine aesthetics and comfort since its establishment. We are well aware that timely and effective communication is crucial to safeguarding your rights and enhancing your shopping experience during the process of understanding, purchasing, and using our products. Whether you have questions about the fabric composition of a specific pink dress, want to confirm the size suitability of a blue dress, are confused about the after-sales policy for a red dress, or have valuable suggestions for product improvement, we are eager to connect with you. We will answer your questions and address your needs with a sincere and professional attitude, ensuring you feel our dedication in every interaction with Cococio.
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To cater to the communication habits of different consumers, we provide you with a variety of convenient contact channels, and you can choose the most suitable way to communicate with us based on your own situation. If you prefer to elaborate on your needs in writing or need to keep communication records for future reference, you can send an email to our official email address (customer@cococio.com). In the email, please clearly state your questions or needs, such as "Inquiring about the washing method of Cococio's red velvet dress" or "Reporting the size deviation issue of the pink lace dress", and leave your name and commonly used contact information. Our staff will check the email and provide you with a detailed reply within 2 working days, ensuring every question of yours is properly answered.
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If you have urgent matters and hope to get a quick response—such as no updates on order logistics for a long time or obvious quality issues with the received blue dress—you can directly call our contact phone number (+86-19885455631). Our working hours are Monday to Friday, 9:00-18:00 (excluding legal holidays). During this period, every call you make will be answered by a professional staff member, who will communicate solutions with you in real time to avoid further inconvenience caused by communication delays. It should be noted that to handle your issue more efficiently, we recommend you prepare relevant information when making the call, such as the order number, product name, and description of the problem, so that we can quickly verify the situation and shorten the problem-solving time.
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In addition, you can also obtain more brand and product information by visiting Cococio's official website (www.cococio.com). The official website not only displays the full range of pink dresses, blue dresses, and red dresses but also details product parameters and matching suggestions. If you have any questions while browsing, you can submit your needs through the "Contact Us" section on the official website, and we will get in touch with you promptly after receiving the information. At the same time, the official website will update brand news and new product previews from time to time, allowing you to stay informed about Cococio's latest information and not miss out on your favorite dress products.
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Wenshui Meifang E-commerce Co., Ltd. has always prioritized consumer satisfaction, and smooth communication is an important bridge to achieve this. We continuously optimize communication processes and improve service quality, only to better listen to your voice, understand your needs, and then provide you with dress products and services that better suit your preferences. No matter where you are or what Cococio-related issues you encounter, please do not hesitate to contact us. We will provide you with support with the greatest enthusiasm and professional capabilities, ensuring that during your purchase of Cococio dresses, you not only gain your favorite clothing but also enjoy a pleasant and secure consumption experience.​
Brand and Company Information​
  • Brand Name: Cococio​
  • Affiliated Company: Wenshui Meifang E-commerce Co., Ltd.​
  • Company Head Office Address: Unit 2, Building 7, Kaiqi Garden, Dongjie Village, Fengcheng Town, Wenshui County, Lüliang City, Shanxi Province​
Contact Channels​
  • Contact Phone: +86-19885455631